Frequent asked questions
On our FAQ page, you’ll quickly and easily find answers to the most common questions about our products, services, and processes. Whether you want to know more about applying for a business loan, how we operate, or what to expect, you’ll find clear explanations here. Can’t find your question? Our team is always happy to help. Feel free to contact us!
Once you have accepted an offer from us, there are a few Know-Your-Client steps that we must take, but for loans up to £75k we can have the funds in your bank within a couple of hours of your acceptance. For loans above £75k up to £400k, we can deposit the money into your business account within 48 hours.
The application itself takes 3 minutes. After a working day, we will contact you by email or phone to discuss the first results. Based on this, we may request additional information. We strive to have the money in your business account within 24 hours for loans less than £75k, and within 3 working days for loans up to £400k.
For more information on the application process click here.
You can only use the loan to finance any legitimate business activities. Due to our very favourable early-settlement terms, Swishfund is the“perfect working capital bridge” for your financial needs. You can read more about our loan purposes here.
Yes, you can.
If you wish to make a bulk payment, we can (a) apply those funds to the end of the loan, thereby saving you some interest, or (b) apply those funds to the next few payments, pausing the direct debit until the funds are used up, or (c) reduce the amount of each of your future repayments.
You can always repay the whole of the loan earlier too. We do not charge any early settlement fees, but you still must pay the agreed interest to the end of the calendar month of settlement. We charge interest on a straight-line basis (rather than amortising like many other lenders), which means that we do not front-load the interest, and when you are halfway through the term of a Swishfund loan you will have repaid half of the amount you borrowed.
The cost of your loan comprises a one-off arrangement fee and a monthly interest rate. The amount of these costs is a percentage and therefore depends on the amount you wish to borrow. The arrangement fee is added to the loan, so you do not need to make any payment to have your application assessed or to receive the funds.
The arrangement fee covers our marketing and operational costs. The amount of the arrangement fee may be split with your finance broker, if applicable.
The monthly interest is determined based on your company's risk profile and ranges between 1.1%-3% per month based on the total loan amount. You can read more about how interest is calculated here.
We only provide loan funds to limited companies that are registered at Companies House in the United Kingdom, and that have a business bank account. In addition, our customers must have a turnover of at least £50,000 in the past year, and have filed at least one set of Annual Accounts at Companies House.
For more information on the necessities for a loan application click here.
We collect the repayment and premium on a weekly or monthly basis by means of a direct debit. If you miss a payment, then you can catch up by making a manual payment to our Barclays bank account, using your loan ID as the reference. Please reach out to our customer service team as soon as possible at customersolutions@swishfund.co.uk.
Our loans range from 3 months to 24 months. You can specify your desired duration during the application.
Where banks have partly stopped financing small and medium-sized businesses, Swishfund continues. By using smart technology, we are able to simplify the complexity of traditional commercial finance.
You can only use the loan to finance any legitimate business activities. Due to our very favourable early-settlement terms, Swishfund is the“perfect working capital bridge” for your financial needs. You can read more about our loan purposes here.
We may wish to take a debenture on the business, which is a charge over all fixed and floating assets. A debenture is registered at Companies House.
For large loans we may require ask you to provide a legal or equitable charge over a business or personal property. The legal or equitable charge is registered at the Land Registry, and we may remove it when the outstanding balance of the loan falls below a certain level. By providing this security, the risk profile of the loan is lower, which means that your funding is cheaper.
A guarantor is the person who will be liable for the outstanding balance of the loan if the borrowing company fails to make any payments. The guarantor is usually a director and shareholder of the borrowing company, although we may sometimes (rarely) require spouses and non-director shareholders to provide a guarantee too.
The cost of your loan comprises a one-off arrangement fee and a monthly interest rate. The amount of these costs is a percentage and therefore depends on the amount you wish to borrow. The arrangement fee is added to the loan, so you do not need to make any payment to have your application assessed or to receive the funds.
The arrangement fee covers our marketing and operational costs. The amount of the arrangement fee may be split with your finance broker, if applicable.
The monthly interest is determined based on your company's risk profile and ranges between 1.1%-3% per month based on the total loan amount. You can read more about how interest is calculated here.
When you apply through our website, you specify the amount of funding you are looking for, the term that you hope for (up to 24 months) and the purpose of the loan. To keep the application moving swiftly, you will also need to provide your most recent full set of filed Annual Accounts (i.e. including the P&L and Notes), as well as the dates-of-birth and addresses of the director/shareholders (for our credit searches), and a PDF of a recent bank statement.
We will provide you with a link to connect your Open Banking. If you are unable to connect your Open Banking we will accept a Excel spreadsheet (in a .csv format) with 12 months of banking transactions.
This is usually sufficient for us to go to Credit/Underwriting and get for you a decision on your loan application. We may ask for further information at any stage, although we try to keep things as simple as possible.
Swishfund provides loans ranging from £10,000 to £400,000. We look at each business to assess affordability of funding, as we think it is important that you can afford the loan. We do not lend against assets alone, so we will always be looking for regular income and a flat or growing turnover. We can calculate your affordability without obligation and free of charge.
Swishfund is a an award-winning commercial finance lender that has been supporting entrepreneurs in England, Scotland and Wales since 2018. We provide finance to limited companies to help their short-term cashflow needs. We have Customer Service Excellence accreditation, and our proud of our strong ESG (Environmental, Social and Governance) values. In respect of our processes, we provide fast and accessible business finance, combining the efficiency of fintech technology with personalized service.
Once you have accepted an offer from us, there are a few Know-Your-Client steps that we must take, but for loans up to £75k we can have the funds in your bank within a couple of hours of your acceptance. For loans above £75k up to £400k, we can deposit the money into your business account within 48 hours.
The application itself takes 3 minutes. After a working day, we will contact you by email or phone to discuss the first results. Based on this, we may request additional information. We strive to have the money in your business account within 24 hours for loans less than £75k, and within 3 working days for loans up to £400k.
For more information on the application process click here.
You can only use the loan to finance any legitimate business activities. Due to our very favourable early-settlement terms, Swishfund is the“perfect working capital bridge” for your financial needs. You can read more about our loan purposes here.
We may wish to take a debenture on the business, which is a charge over all fixed and floating assets. A debenture is registered at Companies House.
For large loans we may require ask you to provide a legal or equitable charge over a business or personal property. The legal or equitable charge is registered at the Land Registry, and we may remove it when the outstanding balance of the loan falls below a certain level. By providing this security, the risk profile of the loan is lower, which means that your funding is cheaper.
A guarantor is the person who will be liable for the outstanding balance of the loan if the borrowing company fails to make any payments. The guarantor is usually a director and shareholder of the borrowing company, although we may sometimes (rarely) require spouses and non-director shareholders to provide a guarantee too.
The cost of your loan comprises a one-off arrangement fee and a monthly interest rate. The amount of these costs is a percentage and therefore depends on the amount you wish to borrow. The arrangement fee is added to the loan, so you do not need to make any payment to have your application assessed or to receive the funds.
The arrangement fee covers our marketing and operational costs. The amount of the arrangement fee may be split with your finance broker, if applicable.
The monthly interest is determined based on your company's risk profile and ranges between 1.1%-3% per month based on the total loan amount. You can read more about how interest is calculated here.
When you apply through our website, you specify the amount of funding you are looking for, the term that you hope for (up to 24 months) and the purpose of the loan. To keep the application moving swiftly, you will also need to provide your most recent full set of filed Annual Accounts (i.e. including the P&L and Notes), as well as the dates-of-birth and addresses of the director/shareholders (for our credit searches), and a PDF of a recent bank statement.
We will provide you with a link to connect your Open Banking. If you are unable to connect your Open Banking we will accept a Excel spreadsheet (in a .csv format) with 12 months of banking transactions.
This is usually sufficient for us to go to Credit/Underwriting and get for you a decision on your loan application. We may ask for further information at any stage, although we try to keep things as simple as possible.
Once you have accepted an offer from us, we will send you the legal documents that can be signed electronically. There are then a few small steps to complete the application (such as completing the standard Know-Your-Client and Anti-Money Laundering checks). The time from your acceptance of the loan to us paying it into your bank account is usually between 1 and 24 hours (depending on how organised you are with documents and availability for a short customer service video-call).
Swishfund provides loans ranging from £10,000 to £400,000. We look at each business to assess affordability of funding, as we think it is important that you can afford the loan. We do not lend against assets alone, so we will always be looking for regular income and a flat or growing turnover. We can calculate your affordability without obligation and free of charge.
We only provide loan funds to limited companies that are registered at Companies House in the United Kingdom, and that have a business bank account. In addition, our customers must have a turnover of at least £50,000 in the past year, and have filed at least one set of Annual Accounts at Companies House.
For more information on the necessities for a loan application click here.
We understand that cashflow is not always predictable and that unexpected events can hugely impact a business’ cashflow. If you miss a payment, please contact us as quickly as possible to find out how we can help you, and to reduce the likelihood of late fees being applied to your account. We have a very understanding collections team who have a variety of tools they can use to help you get your loan back on track. It really helps if you are honest, open and responsive, as this will help rebuild the trust and enable us to continue to support you.
If you have any questions or concerns about repayments, please reach out to our customer service team as soon as possible at customersolutions@swishfund.co.uk.
Sometimes short-term support is not enough to help a business in financial difficulty. If a loan becomes more than 90 days in arrears, then it will be defaulted. For all loans originated after 1 January 2025 there is an automatic default fee. We do not apply default interest so, unless we need to incur any third-party costs, the outstanding balance of your debt will not grow, and there should be some light at the end of the tunnel.
If we are unable to agree a fair and affordable payment plan with you, and we feel that you are not being open and responsive with us, then we may need to enforce the debt through formal legal or insolvency proceedings. This is always a last resort for us. We also have an external team of tracing agents and professional debt collectors to assist us reach the best outcomes in the circumstances for both the customer and Swishfund.
We collect the repayment and premium on a weekly or monthly basis by means of a direct debit. If you miss a payment, then you can catch up by making a manual payment to our Barclays bank account, using your loan ID as the reference. Please reach out to our customer service team as soon as possible at customersolutions@swishfund.co.uk.
Yes, you can.
If you wish to make a bulk payment, we can (a) apply those funds to the end of the loan, thereby saving you some interest, or (b) apply those funds to the next few payments, pausing the direct debit until the funds are used up, or (c) reduce the amount of each of your future repayments.
You can always repay the whole of the loan earlier too. We do not charge any early settlement fees, but you still must pay the agreed interest to the end of the calendar month of settlement. We charge interest on a straight-line basis (rather than amortising like many other lenders), which means that we do not front-load the interest, and when you are halfway through the term of a Swishfund loan you will have repaid half of the amount you borrowed.
We understand that cashflow is not always predictable and that unexpected events can hugely impact a business’ cashflow. If you miss a payment, please contact us as quickly as possible to find out how we can help you, and to reduce the likelihood of late fees being applied to your account. We have a very understanding collections team who have a variety of tools they can use to help you get your loan back on track. It really helps if you are honest, open and responsive, as this will help rebuild the trust and enable us to continue to support you.
If you have any questions or concerns about repayments, please reach out to our customer service team as soon as possible at customersolutions@swishfund.co.uk.
Sometimes short-term support is not enough to help a business in financial difficulty. If a loan becomes more than 90 days in arrears, then it will be defaulted. For all loans originated after 1 January 2025 there is an automatic default fee. We do not apply default interest so, unless we need to incur any third-party costs, the outstanding balance of your debt will not grow, and there should be some light at the end of the tunnel.
If we are unable to agree a fair and affordable payment plan with you, and we feel that you are not being open and responsive with us, then we may need to enforce the debt through formal legal or insolvency proceedings. This is always a last resort for us. We also have an external team of tracing agents and professional debt collectors to assist us reach the best outcomes in the circumstances for both the customer and Swishfund.
Yes, you can.
If you wish to make a bulk payment, we can (a) apply those funds to the end of the loan, thereby saving you some interest, or (b) apply those funds to the next few payments, pausing the direct debit until the funds are used up, or (c) reduce the amount of each of your future repayments.
You can always repay the whole of the loan earlier too. We do not charge any early settlement fees, but you still must pay the agreed interest to the end of the calendar month of settlement. We charge interest on a straight-line basis (rather than amortising like many other lenders), which means that we do not front-load the interest, and when you are halfway through the term of a Swishfund loan you will have repaid half of the amount you borrowed.
The cost of your loan comprises a one-off arrangement fee and a monthly interest rate. The amount of these costs is a percentage and therefore depends on the amount you wish to borrow. The arrangement fee is added to the loan, so you do not need to make any payment to have your application assessed or to receive the funds.
The arrangement fee covers our marketing and operational costs. The amount of the arrangement fee may be split with your finance broker, if applicable.
The monthly interest is determined based on your company's risk profile and ranges between 1.1%-3% per month based on the total loan amount. You can read more about how interest is calculated here.
Swishfund provides loans ranging from £10,000 to £400,000. We look at each business to assess affordability of funding, as we think it is important that you can afford the loan. We do not lend against assets alone, so we will always be looking for regular income and a flat or growing turnover. We can calculate your affordability without obligation and free of charge.
Our loans range from 3 months to 24 months. You can specify your desired duration during the application.
We may wish to take a debenture on the business, which is a charge over all fixed and floating assets. A debenture is registered at Companies House.
For large loans we may require ask you to provide a legal or equitable charge over a business or personal property. The legal or equitable charge is registered at the Land Registry, and we may remove it when the outstanding balance of the loan falls below a certain level. By providing this security, the risk profile of the loan is lower, which means that your funding is cheaper.
A guarantor is the person who will be liable for the outstanding balance of the loan if the borrowing company fails to make any payments. The guarantor is usually a director and shareholder of the borrowing company, although we may sometimes (rarely) require spouses and non-director shareholders to provide a guarantee too.
When you apply through our website, you specify the amount of funding you are looking for, the term that you hope for (up to 24 months) and the purpose of the loan. To keep the application moving swiftly, you will also need to provide your most recent full set of filed Annual Accounts (i.e. including the P&L and Notes), as well as the dates-of-birth and addresses of the director/shareholders (for our credit searches), and a PDF of a recent bank statement.
We will provide you with a link to connect your Open Banking. If you are unable to connect your Open Banking we will accept a Excel spreadsheet (in a .csv format) with 12 months of banking transactions.
This is usually sufficient for us to go to Credit/Underwriting and get for you a decision on your loan application. We may ask for further information at any stage, although we try to keep things as simple as possible.
Once you have accepted an offer from us, we will send you the legal documents that can be signed electronically. There are then a few small steps to complete the application (such as completing the standard Know-Your-Client and Anti-Money Laundering checks). The time from your acceptance of the loan to us paying it into your bank account is usually between 1 and 24 hours (depending on how organised you are with documents and availability for a short customer service video-call).
We only provide loan funds to limited companies that are registered at Companies House in the United Kingdom, and that have a business bank account. In addition, our customers must have a turnover of at least £50,000 in the past year, and have filed at least one set of Annual Accounts at Companies House.
For more information on the necessities for a loan application click here.
Swishfund is a an award-winning commercial finance lender that has been supporting entrepreneurs in England, Scotland and Wales since 2018. We provide finance to limited companies to help their short-term cashflow needs. We have Customer Service Excellence accreditation, and our proud of our strong ESG (Environmental, Social and Governance) values. In respect of our processes, we provide fast and accessible business finance, combining the efficiency of fintech technology with personalized service.
We only provide loan funds to limited companies that are registered at Companies House in the United Kingdom, and that have a business bank account. In addition, our customers must have a turnover of at least £50,000 in the past year, and have filed at least one set of Annual Accounts at Companies House.
For more information on the necessities for a loan application click here.
We are here for you!
Do you have a question about business loans or Swishfund? Check out our FAQs or contact us directly. We’re happy to help.
Help needed?
Swishfund is recognised for Customer Service Excellence
At Swishfund we have a culture of putting our customers first. We want people to like working with us, and to trust us to offer them the best deal that we can. We have been recognised by the Centre For Assessment for our Customer Service Excellence, and currently hold 3 Compliance Plus certificates in the areas of our work culture, our neurodiverse loan documentation, and our partnership-approach with our broker-clients.